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Counter Sales Manager


My client, based in Bristol, are a manufacture of landscaping products with customers spread across the UK. They are looking for a experienced Sales Counter Manager to join their team.

This is a unique sales position combining light side building products and hard landscaping. The successful candidate will be responsible for managing the sales counter.

Some of the duties will include:

* Responsible for all aspects of trade and retail sales

* Grow Sales / Margin year on year and produce or have input on yearly budgets

* Line management of Sales Team implementing KPI’s / objectives and Performance improvements in conjunction with Internal Sales Manager

* Management of sales phone lines, ensure answered in a speedy manner, customers greeted appropriately – customer service levels are high/maintained

* Management of Team absence / holiday requests

* Ensuring regular reviews / 1:1’s with staff and Implementing and performance improvement plans where relevant

* Produce monthly staffing rota in a timely fashion (including providing cover for other branches), ensuring that adequate staff numbers are in place

* Responsibility for keeping the desks, counter areas and both showroom and sales area clean tidy and organised, samples, brochures price lists stocked.

* In conjunction with Stock manager agree responsibility for placing supplier orders of specified product ranges

* Hold weekly team “tune up” meetings, where managers from other departments may need to attend

* Potentially become an out of hours alarm centre contact

* Key Holder

* Responsible for daily takings, refunds, float, daily cashing up and reconciliation.

Summer hours

* Monday to Friday 07.00 to 17.00

* Saturday 07.30 to 16.00

* Sunday 10.00 to 16.00

Winter hours

* Monday to Friday 07.00 to 17.00

* Saturday 08.00 to 13.00

* Holidays 21 days holiday for first year increasing to 25 days after 1 years service plus Bank Holidays.

* Bank Holiday work may be required.

The ideal candidate

* Experience within the Builders Merchant/ Landscaping sector

* Management experience

* Previous Sales Counter/Trade counter experience

* Excellent customer service and communication skills

* Must have the ability to interact with customers in the showroom

* Excel and Word knowledge is advantageous.

My client is looking to fill this role asap. The starting salary is paying up to £35,000 pa for the right candidate.

For more information, please contact Jo Piper

Company Description

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