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Customer Consultant (Swindon)


Role: Sales Executive
Location: Swindon, SN3
Contract Type: Full-time, Permanent
Salary: £18,600 basic + bonus £27,000 – £37,000 OTE
Hours: 40 hrs per week includes evenings and weekends

Are you motivated by great customer service and achieving results (not to mention great earning potential)? Do you have a passion for cars?

What will I be doing?

As a Sales Executive, here at CarShop, you will provide a world-class customer experience! There are no high-pressure sales or dodgy deals, your role is to ensure you find the perfect car for each person and you make them a customer for life! Your other responsibilities.

You will be knowledgeable and impartial when demonstrating our stock of vehicles while ensuring a positive experience with every interaction with the goal of generating repeat and referral business.

What do I need to be successful?

You will need to be a friendly and professional person at all times. Computer literacy and organisational skills is a must alongside excellent communication skills both written and verbal.

Previous sales experience would be a bonus but it is not essential, it would be even more useful if you had experience Customer Service, Hospitality or Events environment.

All we NEED from you is a Full UK/EU Driving License.

What do we offer you?

Our fantastic benefits package includes:

– 31 days annual leave (inclusive of 8 bank holidays) rising with service
– Structured career progression path
– Discounts on CarShop products
– Wide-ranging corporate discount scheme and colleague reward program

And much more!!

Who are CarShop?

CarShop is part of the Sytner Group, the largest and most prestigious automotive retailer in the UK.At CarShop we understand that exceptional customer service can only be consistently delivered by attracting, motivating, training and retaining the very best team members. With this in mind, we put our employees at the heart of everything that we do by developing their talent and enabling them to build long term careers. Testament to this, CarShop has achieved a rating of 4.8 out of 5.0 on Glassdoor with 96% of reviewers stating they would recommend us to a friend as a place to work – ahead of other large national retailers like Apple, IKEA and John Lewis.As part of Sytner, CarShop aims to be the employer of choice within the motor retail industry. We put a lot of time and effort into finding and nurturing the very best candidates for every job, recognising and rewarding your achievements and supporting your personal development.Achieving this goal will help us maintain our position as the UK’s leading used car supermarket group. It will also enable us to set the standard by which all other motor dealerships and car supermarkets are measured. Established in 1999, CarShop have a £700 million annual turnover, 55,000+ annual retail sales, up to 9,000 cars in group stock at any one time, over 1400 employees, 20 years of experience, 11 huge retail stores, and great ambition for continued innovation and success.

What happens next?

Once you have completed your application, our People Team will initially consider your skills and experience based on your CV and application. If suitable, our team will then contact you to advise you of the next stage.We will ensure that all our resourcing processes are fair, transparent and consistent across the UK. We want to ensure that the candidate experience is of the highest professional standard.The Company is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.

You may also have experience of: Sales Assistant, Sales Administrator, Sales Advisor, Sales Adviser, Sales Associate, Sales representative, Customer Consultant, Retail Assistant, Retail Advisor, Retail Adviser, Car Sales, Automotive Sales, Furniture Sales, Carpet Sales, Membership, Hospitality, Events, etc

Company Description

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