Essential skills
Exceptional customer service skills and telephone manner,
Two years’ experience working on a service desk,
Experience working with 3rd party software/solution providers,
Desktop support experience,
Familiarity with laptop and desktop builds,
Active Directory Administration (passwords, users, groups, permissions),
Office 365 Administration (passwords, users, groups, permissions),
Laptop/PC diagnostics, upgrades and repair.
37.5 hours per week Mon-Fri
