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IT Service Management Specialist


IT Service Management Specialist
6 Month Contract
Corsham (Wiltshire)
400/day (Inside IR35)

IT Service Management (ITSM) Specialist needed with active SC Security Clearance for a 6 Month Contract in Corsham (Wiltshire). Inside IR35. Start ASAP in April/May 2021.

A chance to work with a leading global digital transformation business supporting the delivery of large-scale Government development programmes.

Due to the ongoing COVID-19 pandemic you will be able to work remotely from home until lockdown restrictions are eventually lifted:

Managing the transfer of IT services to a new Service Centre, Service Management tool + 3rd party service providers.
Experience of design + transition of complex services delivered by multiple external suppliers in IT Infrastructure, Networking + Telephony.
Reviewing revised technical service design documents to ensure they align with the new Service Model (-eg- tech designs, test plans + cut-over plans).
Managing risks + dependencies associated with migrating IT services from existing to new suppliers.
Proven experience of engaging closely with 3rd party IT service providers + resolving any service design issues.
Managing end-to-end service migration and cut-over activities.
Influencing + driving technical service design discussions.
Ensuring deliverables align with new data schema + addressing any data integration issues.
ITIL experience gained within large, complex IT service environments.
MOD industry experience strongly preferred, including MOD common service models.
Must hold active SC Security Clearance from an MOD sponsor organisation if possible

Company Description

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