Operations Controller (Marine) – Permanent – Bristol – Competitive package
This is an excellent opportunity to join a market leading shipping company with a global presence
Your role will be to work within a team of Operations Controllers on a shift pattern covering a 24hrs 365days of the year operation.
To receive orders from the customer, organising the scheduling and logistics of fleet in order to ensure most efficient use of assets to deliver optimum service.
Enter and update order information into the sales database for accurate tracking of work requirements
To provide tug utilisation ensuring that obligations for availability of expertise, equipment and personnel are met at all times in order to maintain customer satisfaction and operational efficiency.
To work closely with the Operations and Technical departments to ensure that the tugs are available for scheduled maintenance as and when required.
Working closely with the Operations team to deploy assets for towage services to maximise revenue.
Deal with requests for coastal work, salvages or special services as they arise ensuring that all relevant parties are informed as promptly and accurately as possible.
Maintain a good relationship and co-ordinate regularly with other port stakeholders, including the port authority and customer representatives..
Participate in an agreed rota system to ensure we provide 24hour coverage for towage operations and emergency service.Experience Required:
Excellent written and oral communication skills, with the ability to use MS office as well as our internal systems.
A clear understanding of certification and document control with regards to vessel operations
Familiarity with Maritime Rules, Regulations, Codes and Guidelines; ISM Code and ISPS requirement’s and class (preferred)
Knowledge and experience with the Marine Industry (preferred)
Experience in an administrational/operational role
UK driving licence required due to location
Must have right to live and work in the UKTo apply, please contact Tom Settle on (phone number removed) or send your CV to
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