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Operations Manager – Global Ecommerce app


M.i.A Merchandise is changing the future of eCommerce through a service called ‘print-on-demand’

We give companies the tools to design and sell their own merch in their own store, all with no upfront costs and no inventory. We use a distribute print network around the world that you’ll be responsible for liaising and managing in this role

Now with locations across Europe, Australia & USA. we specialize in merchandise for Music, TV, and Sports industry.

Role Overview

You will be responsible for managing our existing supplier network and developing a roadmap of product introduction on a global scale.

You’ll be responsible for monitoring and improving performance and delivery logistics globally

You will be trained on a world-leading PrintTech platform and be expected to master the supply chain intricacies over time developing this knowledge internally as a core competency.

You should be really interested in automated, tech and process flow and be comfortable getting your hands dirty and learning on the job.

Finally, you must be a go-getter. Someone who feels comfortable trying new things, making mistakes and moving forward at pace. You’ll have attention to deal and strive to be world-class in what you do

Key Relationships:

Internal: COO

External: Key suppliers.

Person Specification:

Although you will not need to have extensive knowledge of everything within printing or eCommerce, a passion, and a positive attitude for a self-sufficient work mentality within the start-up tech industry would be crucial.


these are what you will be measured on consistently;

% On-time shipments

Platform improvements

Product introductions

Product volumes through the platform (team KPI)


Company Description

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