Senior IT Project Manager
Up to £38,000 + car + benefits
A leading IT hardware business is looking to recruit a Senior IT Project Manager to oversee multiple projects, providing direction to Project Managers, and act as the strategic link between internal and external partners. The Senior IT Project Manager will help coordinate the successful delivery of projects, on time, within budget, and ensure aftercare is provided. The Senior IT Project Manager will help assist the sales team in providing strategic guidance to customers in respect of current and future technology and infrastructure requirements.
Deliver projects according to project deliverables as outlined by the project lead
Responsible for post-project handover and continual service improvement sessions for supporting stakeholders
Provide daily progress project update to customers and key stakeholders
Update and complete project documentation and knowledgebase to enable effective handover to Service Desk or customer IT teams
Provide further support with project-related incidents, problems, and change management issues highlighted by the Service Desk
Provide excellent and effective customer service
Correctly log and update service and project tickets
Ensure paperwork related to project delivery is completed accurately and within SLA
On occasion stand-in on meetings for the Technology Operations Manager
Assist the sales division on customer infrastructures highlighting areas for improvement
Be a team leader, supporting peers with technical guidance as and when required
Ensure you keep up to date on the latest news and updates in technology
Essential Skills/ Experience:
Experience leading a team of engineers and/or consultants
Experience working in an IT support environment, covering many technical difficulties
Experience working on IT infrastructure projects where responsible for planning, installing, and documenting
Excellent communication skills, both verbal and written
Willingness to learn new skills in a fast-paced environment
Comfortable working within a team or on own initiative
Advantageous Skills/ Experience:
Atleast 1 formal IT qualification
ITIL, Prince2, APM certification or membership
Windows server 2003/2008/2012/2016
Exchange server 2003/2007/2010/2013/2016/365 implementation experience
Experience of managing daily system checks, servers, backups and firewalls
For more information on this role, or similar roles, please contact Joe Lyons – (phone number removed)
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