Service Desk Analyst – £20 – 25K – Bristol
Due to rapid expansion over recent years, a leading IT Solutions company is looking for a Service Desk Analyst to join their team. The successful applicant will be responsible for answering inbound calls, resolving or escalating incidents and troubleshooting any remote support queries.
Experience working in a 1st Line IT Support role would be beneficial, as well as exposure in a customer-facing role and the ability to work within a team.
Please apply if you have knowledge of some of the following:
– MS Office Suite
– Apple IOS, Windows and Android
– Zendesk, Freshdesk experience
– Virtualisation
– Customer service experience
If this sounds like your ideal next role, please send your most recent CV to (url removed) or call Abbey McDonnell on (phone number removed)
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