Home News Shameful trend that’s led to a surge of ‘no-shows’ in Bristol

Shameful trend that’s led to a surge of ‘no-shows’ in Bristol

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Almost one in five (19 per cent) Brits have admitted to failing to arrive for a restaurant reservation since indoor dining returned five weeks ago, new research has revealed.

TheFork found 30 per cent of respondents to its survey who no-showed did so because they were ‘spread booking’ – whereby people make reservations at multiple restaurants to give themselves options, but only intend to honour one of them.

The restaurant booking platform, which is part of Tripadvisor, has measured a 237 per cent rise in no-shows across the UK on its platform since the return of indoor dining on May 17.

Read more:No-shows one of worst things we can do when restaurants reopen

If this trend were to continue on the same trajectory, TheFork estimates restaurant owners would lose £6.2m in revenue in the coming weeks.

Patrick Hooykaas, managing director of TheFork, said: “It’s great to see demand for dining returning and reservations increasing across the country, but restaurants still face a huge challenge to get back on their feet.

“It is more important than ever that diners show their support for local businesses, and the biggest way they can do that is to only reserve the tables they really need.

“When diners no-show for a booking, it results in a loss of revenue that restaurants can ill afford. In the UK, it is costing businesses millions.

“Of course, there are times when diners have to change their plans and can’t fulfil a reservation, but when that happens our advice is to always give the restaurant as much notice as possible so they can offer the table to another customer.”

TheFork’s survey found London and Glasgow are the worst cities with the highest number of no-shows, with Bristol coming in at number nine on the list.

A wealth of Bristol restaurants have been affected by no-shows over the years, with numerous business owners sharing how damaging they can be.

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