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Technical Support Administrator


Our client, one of the UK’s leading energy providers, is looking for a Technical Support Administrator to work on-site at their large office in Barnwood, Gloucester. The Technical Support Administrator will provide administrative and technical support to the emergency planning function within the Health, Safety & Environment department within the Safety, Security & Assurance division.

Please note this role is offered as a long-term temporary opportunity through Manpower.

Main Responsibilities:

Support the team with document control and management activities, reviewing and updating documents as required.
Support the Emergency Planning Officers to co-ordinate meetings with internal and external stakeholders in line with regulatory requirements, including venue and attendance co-ordination, agendas and minutes, and action tracking.
Progress the implementation of improvement actions arising from previous exercises, including the development of learning briefs and liaison across the Emergency Planning Peer Group/external organisations.
Interact with other departments (i.e. IT, supply chain, management systems and facilities) to ensure the emergency planning function runs as smoothly and efficiently as possible.
Supporting the Emergency Planning Officers in the management the emergency exercise demonstration programme, including the co-ordination of participant attendance and the collation and dissemination of briefing materials.
Arrange monthly Peer Group Meetings, circulate materials, take notes and track actions.
General support, monitor the team finance budget and training compliance via training record review
Action tracking – raise assignments, monitor progress and ensure actions are completed in line with company expectations.
Manage diaries and emails ensuring that tasks and meetings are prioritised, highlighting meeting clashes in advance and re-scheduling to suit.
Book travel and accommodation, and reconcile using the relevant online portals.
Act as the team Safety Co-ordinator and Fire Marshal.
Support other team members within the department as and when required. Please note the Technical Support Administrator may be required to travel on a regular basis, including overnight stays.

Skills and Experience Required:

Organisational skills, good time management skills and ability to work independently when required.
Strong verbal and written communication skills.
Good organisational skills, attention to detail and accuracy.
Problem solving and decision making skills.
Good ability in use of MS Office software.
Flexible and adaptable.
Able to develop strong working relationships across a variety of diverse team.
Experience within a highly regulated industry and awareness of nuclear industry would be advantageous

Company Description

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