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Transition Manager

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Transition Manager

To work within the MOD Service Delivery and Operations (SDO) Operational Service Management (OSM) programme to ensure that Programme Transition Strategy for migration of Managed Service Providers (MSPs) to the new OSM model is defined, planned and managed:

1. Complete and maintain the OSM Programme Transition Strategy to align MSPs with the Programme schedules and delivery approach and the ISS (DaaP) Transition Strategy for SDO MSPs
2. Assurance and approval of MSP and delivery partner Transition deliverables including: Strategy(s), Transition Plan(s), and Transition schedules as complete, appropriate and credible.
3. Assurance and approval of all programme MSP and delivery partner Transition deliverables are suitable and support their approval through ISS live service readiness gates.
4. Manage and support the preparation and execution of Authority transition activities.Identify and manage all Risk, Assumption, Issue and Dependency (RAID) items associated with the transition of the MSPs

i. A broad and deep understanding of programme delivery controls associated with a broad, multi-faceted Service Solution delivery and testing across multiple projects and the complexities and implications associated with delivering this is a multi-vendor environment
ii. Senior Programme/Transition Manager with experience only likely to have been gained ‘supplier side’ in a large (Global) System Integrator.
iii. Extensive practical experience and application (5-10 years) of large-scale technical services programme delivery – specifically transition between Service Suppliers that addresses the complexities of delivery that spans multiple but inter-related suppliers and technologies.
iv. Good knowledge and practical experience of, and having undertaken a senior role within, the SIAM delivery model is essential especially with regard to the rigour required in defining and maintaining a pan-supplier delivery plan (including service wrap and tooling).Good knowledge and practical experience of the Systems Engineering life cycle and delivery including testing

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