Home Bristolian Warning message issued to eBay users in the UK

Warning message issued to eBay users in the UK

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Brits who use eBay are to be hit by a string of new rules from this month.

From May 31, the online marketplace is changing its payment system and restrictions around controversial listings.

The new rules mean fees and expenses will be deducted at the point of sale instead of through a monthly billing statement.

The remaining balance will then be transferred directly to your bank account – not your PayPal – eBay said.

As the Mirror reports, it means that while buyers will have more options in addition to Google Pay, Apple Pay and PayPal – sellers will only be able to claim their earnings via a bank transfer,

These withdrawals will be minus any listing and final value fees.

Your final value fee will continue at 12.8% of the total amount of the sale plus 30p per order.

If the total amount of the sale is over £2,500 for a single item, you’ll pay 3% for the portion of the sale above £2,500.

The online retail giant is also giving more powers to regulators from this month amid concerns over listings that could breach consumer rights.

Ebay said it is handing regulators the power to take down dangerous listings without consulting the company.

Officials will be able to remove items “where they have evidence of a risk to consumer safety”, eBay said.

In the UK, that will include the Office for Product Safety and Standards and internet regulator Ofcom.

Over the years, investigators have found unsafe electrical appliances, toys, and batteries for sale on a wide range of online marketplaces – including Amazon and the Chinese site Wish.

This latest move, eBay said, was designed to speed up the removal of “illegal or unsafe items”.

Authorities will have “the ability to take down any listings from the marketplace themselves”, the company said.

EBay said it already had “extensive” reporting systems for customers to use and took “pro-active” steps to remove banned items.

But “eliminating the need for a second level of approval streamlines the process, making product removal more efficient and reducing the risk of harmful products being purchased,” it said.



Sellers will no longer be sent a monthly billing statement
Sellers will no longer be sent a monthly billing statement

Lesley Rudd, chief executive of Electrical Safety First, said: “Our investigations have continuously found dangerous, unbranded electrical goods with obvious visual defects for sale to UK consumers. These products often lack some of the most basic safety features.”

But she added that more work needs to be done to stop such products going on sale in the first place.

“Online marketplaces must be legally recognised as a retailer in order to sufficiently tackle the issue of dangerous goods sold via their sites and we urge the government to include these sites in their forthcoming Online Safety Bill,” she said.

One group involved in eBay’s new system is Westminster Council.

Councillor Heather Acton said the new tools mean “our trading standards teams have been able to expedite our processes and ensure that our local communities can continue to be safe”.

Murray Lambell, eBay’s UK manager, said the pandemic had led online shopping to become “an even greater part of everyone’s lives”.

“Market places should be taking their responsibility for consumer safety seriously, but collaboration with authorities is vital,” he said.

“We hope that other players in the industry will follow suit,” he added.

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